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When can I expect my refund?Updated 4 months ago

Strike Update: Now that the Canada Post strike has ended, we are processing returns as usual. If you’ve been holding on to your return, you can send it now. If your return was sent before the strike and is stuck in transit, we can issue your refund once we receive your return. We appreciate your patience and understanding throughout this time.

Your refund will be processed once your return arrives and is processed at our warehouse and once approved you'll receive an email notification of the refund.

From there it can take your card company up to a full billing cycle to have this reflected on your statement. The refund will be processed to the original method of payment, excluding original shipping charges or return fees.

If it has been more than 14 business days since you mailed back your return, please email us at [email protected] with your order number so we can look into it for you.

Thank you for your RipSkirt Hawaii purchase and thank you for your patience!


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