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Shipping & Delivery

2025 Canada Post strike information

Update – May 20, 2025. Due to the confirmed Canada Post strike beginning May 23, 2025, we have proactively shifted our shipping services to FedEx and Sendle beginning May 20 and until the strike ends. Sendle will be used for deliveries to remote area

General Shipping Info

Please note that during the Canada Post strike, we are unable to ship to PO box addresses. A street address will be required for delivery. For more details on our shipping services during the strike, click here. General Shipping Information. For deta

My tracking shows delivered, but I never received it.

If the shipping carrier marked your package as delivered, but you didn't receive it, please go through the following steps:. If you still have not found your package, please, reach out to us at [email protected]  and we will help you investig

How do I receive a free shipping discount code from newsletter sign up?

When you see the pop-up offer for a free shipping discount code for signing up for our email newsletter, enter your email, click "sign up," then copy the discount code provided in the next window. You can then paste the discount code in the box on th

What is your "return to sender" policy?

When an order is marked as undeliverable by the shipping carrier and is returned to us, our policy is to refund the order, excluding any paid shipping charges. We ask that the customer place a new order with any address changes needed. If the address

Do you ship internationally?

We are not able to ship outside of Canada at this time. RipSkirt Hawaii is always striving to improve and expand our customer reach, and we are currently testing shipping to the UK, France, Germany, and Netherlands from our USA website. If you would

I'm headed on vacation. Do you ship to hotels and condos?

Yes, we often ship to hotels! When shipping to hotels within Canada, we ask that our customers provide us with a name, hotel address, and arrival date. If you are vacationing in the United States, please place your order on our US website and include