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RipSkirtHawaii Canada logo

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Returns and Exchanges

What is your return policy?

WHAT IS YOUR POLICY FOR RETURNS & EXCHANGES?. For Canada orders, we offer free exchanges on unwashed, unworn, undamaged, non-final sale items, with tags attached and in the original packaging within 60 days of purchase. Returns for a refund are subje

Can I return multiple orders together in one package?

Unfortunately, we cannot offer combined return shipping for multiple orders at this time. The shipping labels provided are created based on the weight of the items being returned. In addition, exchanges and store credit can only be issued in our syst

How do I exchange my gift?

If you have received a RipSkirt as a gift and you have found it is the wrong size, we can help you out!. *Our return policy is 60 days, as long as the items are unworn/unwashed/new with tags attached and in the original packaging. Please visit our gi

I'm Having Trouble with My Return

It Says My Order Is Not Found-. If our returns portal is displaying "order not found," try the following steps:. Submit Return Button is greyed out-. Customers must accept the return policy terms before a return can be submitted. Please review and ag

When can I expect my refund?

Strike Update: Now that the Canada Post strike has ended, we are processing returns as usual. If you’ve been holding on to your return, you can send it now. If your return was sent before the strike and is stuck in transit, we can issue your refund o

How do I exchange for a different item, length, or print?

Our returns portal only allows direct exchanges for the same item in a different size. If you would like to exchange for a different item, length or print/color, select 'return for a refund’ when completing your return. Then place a new order on our